App Intro

Queue Management Solutions
Paperless QMS App For Your Business

Think Paperless
Think how to solve the current people in queue method with paperless solutions.



For download the latest App on your platform,
please check  Pricing Plan .

Paperless QMS - Screenshot Admin&Client

About Wheref APP

PaperlessQMS is using realtime database solution and serverless technology to gain better user experience when navigating the mobile screen. PaperlessQMS includes mobile App for visitor and business person. PaperlessQMS is using PaperlessQMS App to maintaining the unique token number and make sure no clash with the other PaperlessQMS App. However, PaperlessQMS can help visitor save more time and energy when waiting on the queue upon traditional way. Visitor can try to buy a cup of coffee or shopping after issued token number with mobile phone. If the visitor is far away from the counter, the counter can make a phone call to the visitor in case of urgent event. Thus, visitor can predict the coming token number before reaching the counter.

Wheref is a business that hosts an application and makes it available to customers over the internet.  SaaS stands for Software as a Service. This infers that the software sits on a Wheref's server while the user accesses it remotely.

Please don't hesitate to contact us at marketing@wheref.com

Why choose Paperless QMS?

Paperless QMS is a versatile system that benefits visitors, managers and business owners

Save Time

Eliminates ​long lines without wasting visitor time

Save Cost

Boosts productivity and visitors satisfaction

Save Paper

Save trees and maintain a balance of nature

Less Complaints

More efficient manner for visitor experience

Open Source

Nothing to hide the code and bugs

Real Time Database

Responsive UI and accurate information

Paperless QMS - Why Choose Paperless QMS

Easy Manage

Mitigate risk of management to SaaS

Digitalize

Trend of the world and provides valuable data

Business Image

More innovative and in tune with technology

Feedback

Analyse visitor feedback for improvement

Multiple Platform

Support either phone or tablet

QR Code

Create or Complete token with fast and accurate

Benefits of Going Paperless in Your Business

  • Document organization

    The ability to quickly locate and disseminate information may enhance your company's efficiency and professional image.

  • Client communication is faster and less expensive

    Sales and special offers without incurring postage and printing expenses.

  • Paperless files are easily saved and retrieved on the go

    Easily back up expense reports without needing to save a pile of papers to bring back to the office.

  • Automatic backups

    Data can be saved on flash drives, in the cloud, or to an external hard drive.

  • Data security

    Centerized collect customer information on cloud based server.

  • Environmental friendliness

    Businesses use less energy when printers, faxes, and copiers are inactive.

  • Financial benefits

    The cost of other office supplies like ink cartridges also decreases.

Business Scenario

Paperless QMS is capable to deploy in wide range of industry or business.
Paperless QMS - Business Secenrio
Business Scenario for Bank

HSBZ Bank has 2 types of visitor which are "Normal Visitor" and "VIP Visitor". Each employee serves for the counter number for the provided services.

Paperless QMS - Visitor Secenrio
Business Scenario for Visitor

Visitor meet criteria of nearby, opening hours, allowed maximum token number per day, time threshold and timezone. Thus, visitor is allowed to issue a new token for the Pharmacy.

Sample of Business Scenario
Business Window Service Counter
Clinic
  • KL Branch
  • Penang Branch
  • Outpatient
  • Emergency
  • Information & Advice
  • Room 1
  • Room 2
  • Counter 1
  • Counter 2
  • Laboratory
Bank
  • KL Branch
  • Penang Branch
  • Saving Account
  • Fix Deposit Account
  • VIP Service
  • Information & Advice
  • Room 1
  • Room 2
  • Counter 1
  • Counter 2
Restaurant
  • KL Branch
  • Penang Branch
  • Book Table
  • Payment
  • Order Request
  • Information
  • Counter 1
  • Counter 2
Barbershop
  • KL Branch
  • Penang Branch
  • Haircut
  • Kid Cut
  • Head shave
  • Seat 1
  • Seat 2
  • Seat 3
Bus Station
  • KL Branch
  • Penang Branch
  • Book Seat
  • Information
  • Counter 1
  • Counter 2
Recruitment
  • IT Department
  • HR Department
  • HR Interview
  • Techincal Interview
  • Take Exam
  • Information
  • Interviewer - John
  • Interviewer - Jessy
Logistic
  • Export to Singapore
  • Export to Indonesia
  • Category - Normal Goods
  • Category - Expensive Goods
  • Category - Fagile Goods
  • Gate 1
  • Gate 2

Paperless QMS Features

The features of the Paperless QMS bundle are rich and expandable.
There are more features will be developed. The development steps are unstoppable and continuously.
Paperless QMS Products
Features
Visitor App
BIZ App
CallPad App
Board App
Support Shopping Cart
     
Support NFC
     
Restrict Multiple Device Login
 
Support Multilingue
 
Check runnning Token Number
Push Notification
     
SMS Notification
     
Suggest Update App
 
Issue Token Number
   
Email Password Login
 
Show QR Code
 
Cancel Token Number
     
Recall Token Number  
 
Transfer Token Number  
 
Call Next Token Number  
 
Scan QR Code
 
 
Configure Max Limit Token per day  
   
Realtime Remote Control Board App  
   
Create Multiple Window  
   
Create Multiple Service  
   
Create Multiple Counter  
   
Create Business Catalog  
   
Feedback Data download  
   
Setting on Threshold, Opening hours and etc  
   
Reset running Token Number to initial number  
   
more...        

Pricing Plan

We believe in making simple and fair pricing plans. Choose your next successful plan and get started today!

Single Queue Line & Offline
MobileQMS App
Businesses that need Multiple Queue Line & Online
PaperlessQMS App
Simple Trial Non-Programmer Programmer
FREE
/month
FREE
/month
start from USD50
/month
start from USD154
/bundle
Company
Company - 1 1 1
  Branch(s)
Branch(s) 1 1 >1 1
  Employees
Employees - 2 >2 2
  Support Printing
Support Printing
  Number of Services
Number of Services UNLIMITED UNLIMITED UNLIMITED UNLIMITED
  Number of Counters
Number of Counters - UNLIMITED UNLIMITED UNLIMITED
  Number of Tokens
Number of Tokens UNLIMITED UNLIMITED UNLIMITED UNLIMITED
  Reset Function
Reset Function
  Last days Feedback Data
Last days Feedback Data
  Email Support
Email Support
  Phone Support
Phone Support
  Description
Description MobileQMS is designed for non-internet situation or no mobile service. So that the user can create the token number in rural area which has weak network signal. PaperlessQMS is designed for best Internet signal environment and GPS signal. So that the user can create the token number such as shopping mall or service centre. Besides, PaperlessQMS is supporting multiple counters for speed up the process of provided services. However, if outage of Internet connection, the Biz person can switch to MobileQMS as temporary solutions. There have no database sharing between PaperlessQMS and MobileQMS.

Frequently Asked Question

You might find your general questions and answers here.
Q: Where would the visitor get the token number?

A: The visitor needs to download Paperless QMS app and issue the token number from his/her smartphone.

Q: How about the visitor does not have smartphone?

A: The visitor can ask the company employee to issue his/her token number. A token number paper will be printed. Or, you can use MobileQMS.

Q: How to know the lastest calling token number?

A: The visitor can read Paperless QMS app (Visitor App) or watch the Android TV. All the data is realtime.

Q: If the visitor does not show up upon the calling token number?

A: The company employee can check the visitor's distance. If want, the employee can make a phone call to visitor.

Q: What's the mobile requirements for Visitor App?

A: "iOS Version 12 and newer" or "Android Version 7.0 and newer"

Q: What's the mobile requirements for Paperless QMS for BIZ?

A: "iOS Version 12 and newer" or "Android Version 7.0 and newer"

Q: Is it support SMS Notification for Paperless QMS?

A: PaperlessQMS for BIZ version 3.0.113 onward is supporting SMS Notification with Twilio configuration.

Q: What's the requirements for SMS Notification?

A: Twilio account with enabled SMS feature. Wheref will not burden the SMS cost.

Q: Can I create a token in front of the store with QRCode?

A: Yes, Visitor App can create a new token with QRCode from version 3.0.121 onward.

Q: How do I complete my queue in front of the store's employee?

A: Visitor can show his/her QRCode on Visitor App to the store's employee and let scan.

Q: Is it support Tablet or iPad?

A: Paperless QMS for BIZ is supporting bigger screen from version 3.0.111 onward.

Q: [VIDEO] How to use Paperless QMS for visitor?

A: Visitor should follow the steps according to the video below.

[ Open Video ]
Q: [VIDEO] How about the interaction between Employee and Visitor for the whole cycle of token?

A: The video below shows Employee screen and Visitor screen.

[ Open Video ]
Q: [VIDEO] What's the flow of calling next token from BIZ App for cycle of queue management?

A: The video below shows Employee screen and Simulator screen.

[ Open Video ]
Q: How to do Pairing with TV App?

A: You need enter the code from your TV screen to BIZ App.

Paperless QMS - Pair Code with Paperless QMS Board
Q: What will be shown on TV App?

A: TV App will show realtime tokens from database.

Paperless QMS - Tokens with Paperless QMS Board

If you have more questions, please don't hesitate to contact us at marketing@wheref.com.

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